:root {
  --bg-dark: #0B0E14;
  --bg-card: rgba(22, 27, 38, 0.78);
  --bg-card-hover: rgba(30, 37, 52, 0.88);
  --border-color: rgba(255, 255, 255, 0.08);
  --border-glow: rgba(99, 102, 241, 0.25);
  
  --primary: #6366F1;
  --primary-hover: #4F46E5;
  --accent: #10B981;
  --warning: #F59E0B;
  --purple: #8B5CF6;
  --danger: #EF4444;
  
  --text-main: #F3F4F6;
  --text-muted: #9CA3AF;
  --text-dim: #6B7280;
  
  --font-family: 'Inter', system-ui, -apple-system, sans-serif;
  --font-heading: 'Outfit', system-ui, -apple-system, sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  background-color: var(--bg-dark);
  background-image: 
    radial-gradient(at 0% 0%, rgba(99, 102, 241, 0.12) 0px, transparent 50%),
    radial-gradient(at 100% 100%, rgba(16, 185, 129, 0.08) 0px, transparent 50%);
  color: var(--text-main);
  font-family: var(--font-family);
  min-height: 100vh;
  padding: 24px;
  -webkit-font-smoothing: antialiased;
}

/* Login Overlay */
.login-overlay {
  position: fixed;
  top: 0; left: 0; right: 0; bottom: 0;
  background: rgba(11, 14, 20, 0.95);
  backdrop-filter: blur(12px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 9999;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.3s ease;
}

.login-overlay.active {
  opacity: 1;
  pointer-events: auto;
}

.login-card {
  background: #161B26;
  border: 1px solid var(--border-color);
  border-radius: 20px;
  padding: 32px;
  width: 100%;
  max-width: 400px;
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.6);
}

.login-header {
  text-align: center;
  margin-bottom: 24px;
  h2 { font-family: var(--font-heading); font-size: 1.5rem; margin-top: 10px; }
  p { font-size: 0.85rem; color: var(--text-muted); margin-top: 4px; }
}

.login-logo {
  width: 56px;
  height: 56px;
  margin: 0 auto;
  border-radius: 14px;
  background: linear-gradient(135deg, var(--primary), var(--purple));
  display: flex;
  align-items: center;
  justify-content: center;
  color: #fff;
  box-shadow: 0 4px 20px rgba(99, 102, 241, 0.4);
}

.login-error-msg {
  color: var(--danger);
  font-size: 0.8rem;
  margin-top: 8px;
  text-align: center;
}

/* App Layout */
.app-container {
  max-width: 1440px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.header-card {
  background: var(--bg-card);
  backdrop-filter: blur(16px);
  border: 1px solid var(--border-color);
  border-radius: 16px;
  padding: 20px 28px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.3);
}

.brand { display: flex; align-items: center; gap: 16px; }

.logo-icon {
  width: 48px; height: 48px;
  border-radius: 12px;
  background: linear-gradient(135deg, var(--primary), var(--purple));
  display: flex; align-items: center; justify-content: center;
  color: #fff;
  box-shadow: 0 4px 16px rgba(99, 102, 241, 0.4);
}

.brand h1 { font-family: var(--font-heading); font-size: 1.5rem; font-weight: 700; }
.subtitle { color: var(--text-muted); font-size: 0.85rem; margin-top: 2px; }

.header-actions { display: flex; align-items: center; gap: 12px; }

.live-indicator {
  display: flex; align-items: center; gap: 8px;
  background: rgba(16, 185, 129, 0.1);
  border: 1px solid rgba(16, 185, 129, 0.2);
  padding: 6px 12px; border-radius: 20px;
  font-size: 0.8rem; color: var(--accent); font-weight: 500;
}

.pulse-dot {
  width: 8px; height: 8px; border-radius: 50%;
  background: var(--accent);
  box-shadow: 0 0 10px var(--accent);
  animation: pulse 2s infinite;
}

@keyframes pulse {
  0% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.7); }
  70% { transform: scale(1); box-shadow: 0 0 0 8px rgba(16, 185, 129, 0); }
  100% { transform: scale(0.95); box-shadow: 0 0 0 0 rgba(16, 185, 129, 0); }
}

/* Grids */
.services-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); gap: 14px;
}

.status-card {
  background: var(--bg-card); backdrop-filter: blur(12px);
  border: 1px solid var(--border-color); border-radius: 12px;
  padding: 16px; display: flex; flex-direction: column; gap: 10px;
}

.status-header { display: flex; align-items: center; gap: 10px; color: var(--text-muted); font-size: 0.85rem; font-weight: 500; }
.status-badge { align-self: flex-start; font-size: 0.75rem; font-weight: 700; padding: 4px 10px; border-radius: 6px; }
.badge-online { background: rgba(16, 185, 129, 0.15); color: #34D399; border: 1px solid rgba(16, 185, 129, 0.3); }
.badge-offline { background: rgba(239, 68, 68, 0.15); color: #F87171; border: 1px solid rgba(239, 68, 68, 0.3); }
.status-footer { font-size: 0.75rem; color: var(--text-dim); }

.metrics-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; }
.metric-card { background: var(--bg-card); backdrop-filter: blur(12px); border: 1px solid var(--border-color); border-radius: 14px; padding: 20px; text-align: center; }
.metric-value { font-family: var(--font-heading); font-size: 2rem; font-weight: 800; }
.metric-label { color: var(--text-muted); font-size: 0.85rem; margin-top: 4px; font-weight: 500; }

.color-warning { color: var(--warning); }
.color-purple { color: var(--purple); }
.color-success { color: var(--accent); }

/* Main Layout */
.main-layout { display: grid; grid-template-columns: 1fr 340px; gap: 20px; }
.panel-card { background: var(--bg-card); backdrop-filter: blur(16px); border: 1px solid var(--border-color); border-radius: 16px; padding: 20px; display: flex; flex-direction: column; gap: 16px; }

.panel-header { display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 12px; }
.title-with-icon { display: flex; align-items: center; gap: 10px; color: var(--text-main); }
.title-with-icon h2 { font-family: var(--font-heading); font-size: 1.1rem; font-weight: 700; }

/* Filter Chips */
.filter-group { display: flex; gap: 4px; background: rgba(0, 0, 0, 0.25); padding: 4px; border-radius: 10px; }
.filter-chip { background: transparent; border: none; color: var(--text-muted); font-size: 0.75rem; font-weight: 500; padding: 6px 10px; border-radius: 6px; cursor: pointer; transition: all 0.2s; }
.filter-chip.active { background: var(--primary); color: #fff; }

/* Table */
.table-responsive { width: 100%; overflow-x: auto; }
.tickets-table { width: 100%; border-collapse: collapse; text-align: left; font-size: 0.85rem; }
.tickets-table th { color: var(--text-muted); font-weight: 600; padding: 12px 14px; border-bottom: 1px solid var(--border-color); }
.tickets-table td { padding: 14px; border-bottom: 1px solid rgba(255, 255, 255, 0.04); vertical-align: middle; }

.ticket-code { font-family: monospace; font-weight: 700; color: var(--primary); background: rgba(99, 102, 241, 0.1); padding: 4px 8px; border-radius: 6px; }
.client-info { display: flex; flex-direction: column; }
.client-name { font-weight: 600; }
.client-phone { font-size: 0.75rem; color: var(--text-dim); }
.issue-text { max-width: 280px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* Status Badges */
.tag-status { font-size: 0.7rem; font-weight: 700; padding: 4px 8px; border-radius: 6px; display: inline-block; letter-spacing: 0.04em; }
.tag-RECIBIDO { background: rgba(107, 114, 128, 0.2); color: #D1D5DB; border: 1px solid rgba(107, 114, 128, 0.3); }
.tag-EN_ANALISIS { background: rgba(99, 102, 241, 0.2); color: #818CF8; border: 1px solid rgba(99, 102, 241, 0.3); }
.tag-EN_EJECUCION { background: rgba(245, 158, 11, 0.2); color: #FBBF24; border: 1px solid rgba(245, 158, 11, 0.3); }
.tag-PR_ABIERTO { background: rgba(139, 92, 246, 0.2); color: #C084FC; border: 1px solid rgba(139, 92, 246, 0.3); }
.tag-DESPLEGADO { background: rgba(16, 185, 129, 0.2); color: #34D399; border: 1px solid rgba(16, 185, 129, 0.3); }
.tag-ERROR { background: rgba(239, 68, 68, 0.2); color: #F87171; border: 1px solid rgba(239, 68, 68, 0.3); }

/* Subtasks List inside Table */
.subtasks-mini-list { font-size: 0.75rem; color: var(--text-muted); list-style: none; padding-left: 0; }
.subtasks-mini-list li { margin-bottom: 2px; display: flex; align-items: center; gap: 4px; }

/* Side Panel Lists */
.mapping-list { display: flex; flex-direction: column; gap: 10px; }
.feed-item { background: rgba(0, 0, 0, 0.2); padding: 12px; border-radius: 10px; border: 1px solid var(--border-color); font-size: 0.8rem; }
.feed-title { font-weight: 600; color: var(--primary); }
.feed-desc { color: var(--text-muted); margin-top: 4px; font-size: 0.75rem; word-break: break-all; }

.quick-config-box { background: rgba(99, 102, 241, 0.08); border: 1px solid rgba(99, 102, 241, 0.2); padding: 14px; border-radius: 12px; }

/* Buttons */
.btn { font-family: var(--font-family); font-size: 0.85rem; font-weight: 600; padding: 8px 16px; border-radius: 8px; border: none; cursor: pointer; display: inline-flex; align-items: center; gap: 8px; transition: all 0.2s; }
.btn-primary { background: var(--primary); color: #fff; box-shadow: 0 4px 14px rgba(99, 102, 241, 0.3); }
.btn-primary:hover { background: var(--primary-hover); }
.btn-secondary { background: rgba(255, 255, 255, 0.08); color: var(--text-main); border: 1px solid var(--border-color); }
.btn-secondary:hover { background: rgba(255, 255, 255, 0.15); }
.btn-danger { background: rgba(239, 68, 68, 0.2); color: #F87171; border: 1px solid rgba(239, 68, 68, 0.3); }
.btn-sm { font-size: 0.75rem; padding: 6px 12px; }

/* Modals */
.modal-overlay { position: fixed; top: 0; left: 0; right: 0; bottom: 0; background: rgba(0, 0, 0, 0.75); backdrop-filter: blur(8px); display: flex; align-items: center; justify-content: center; z-index: 999; opacity: 0; pointer-events: none; transition: opacity 0.2s ease; }
.modal-overlay.active { opacity: 1; pointer-events: auto; }
.modal-card { background: #161B26; border: 1px solid var(--border-color); border-radius: 16px; padding: 24px; width: 100%; max-width: 480px; box-shadow: 0 16px 48px rgba(0, 0, 0, 0.5); }
.modal-header { display: flex; justify-content: space-between; align-items: center; margin-bottom: 20px; h3 { font-family: var(--font-heading); font-size: 1.1rem; display: flex; align-items: center; gap: 8px; } }
.close-btn { background: none; border: none; color: var(--text-muted); font-size: 1.5rem; cursor: pointer; }
.form-group { margin-bottom: 16px; label { display: block; font-size: 0.8rem; color: var(--text-muted); margin-bottom: 6px; font-weight: 500; } }
.input-control { width: 100%; background: rgba(0, 0, 0, 0.3); border: 1px solid var(--border-color); border-radius: 8px; padding: 10px 12px; color: var(--text-main); font-family: var(--font-family); font-size: 0.875rem; outline: none; }
.input-control:focus { border-color: var(--primary); }
.modal-footer { display: flex; justify-content: flex-end; gap: 10px; margin-top: 20px; }